T-Mobile fined $20K by Washington state insurance regulators

T-Mobile fined $20K by Washington state insurance regulators

Washington state insurance regulators fined T-Mobile $20,000 after the Bellevue, Wash.-based wireless carrier offered an “illegal inducement” related to one of its plans.

T-Mobile told Verizon customers it would pay off phone loans and early termination fees to those who switched to T-Mobile and paid for its phone insurance coverage. Washington state Insurance Commissioner Mike Kreidler deemed this illegal since it “induces people to purchase insurance,” according to a statement.

The commissioner said 927 Washington consumers purchased the $15/month plan, called Premium Device Protection Plus, from May 31 to Aug. 2, 2017.

T-Mobile agreed to pay the fine this past July. We’ve reached out to the company and will update this post when we hear back.

T-Mobile was fined $40 million this past April after an FCC investigation revealed the company played a fake ring tone on calls to rural areas with poor reception.

T-Mobile topped 75 million customers for the first time this year as it waits for regulatory approval of the company’s pending $26 billion merger with Sprint.




Source: GeekWire

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